Let’s be real: plans change. Maybe the bus was late, or something came up at home. Whatever it is, do not just “no-show” for your AIIMS appointment. If you do that too many times, the system might block your mobile number from booking again.
The “Secret” to Rescheduling
There is no direct “Edit Date” button. To reschedule, you have to:
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Check if a new date is available first.
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Cancel your existing appointment.
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Book a fresh one for the new date.
Method 1: Using the ORS Patient Portal (Step-by-Step)
This is the best way if you are using a laptop or phone browser.
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Step 1: Go to ors.gov.in.
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Step 2: Click Login and enter your registered mobile number. You’ll get an OTP—wait for it, don’t keep hitting resend!
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Step 3: Go to the “My Appointments” dashboard. You’ll see your active AIIMS Rajkot booking.
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Step 4: Click on “Cancel Appointment.” It will ask for a reason (just pick ‘Personal’ or ‘Health’).
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Step 5: Once you get the “Cancelled” SMS, immediately go back to the homepage and click “Book Appointment” to pick your new date.
Method 2: Using the “AIIMS Rajkot Swasthya” App
If you prefer doing things on your phone, the app is actually a bit more convenient.
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Open the app and go to “My Appointments.”
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Select the appointment you can’t make.
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Tap “Cancel.”
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Wait for the confirmation screen.
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Go back to the main menu, tap “Appointment,” and follow the usual steps to book the new date.
3 Rules You Should Know (The “Catch”)
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The 24-Hour Rule: You usually can’t cancel or change your appointment on the same day. Try to do it at least 24–48 hours before.
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Slot Availability: AIIMS Rajkot is busy. Before you cancel your old slot, open a private window or use the app to check if the new date you want even has “Green” slots. If it’s all red, you might want to stick to your original time!
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No Refunds Needed: Since you only pay the ₹10–30 fee at the hospital counter, you don’t have to worry about getting money back when you cancel online.
Summary Checklist for Rescheduling
| Task | Action |
| Direct Reschedule? | No, must Cancel + Rebook. |
| Deadline? | Best done 24 hours before. |
| Where to do it? | ors.gov.in or Swasthya App. |
| Cost? | Free (no cancellation charges). |
Common Questions
“I missed my appointment today, can I reschedule now?”
Honestly? No. Once the time has passed, the appointment is marked as “Incomplete.” You’ll just have to start a fresh booking for a future date.
“The system says I have reached the limit for booking.”
This happens if you cancel and rebook too many times in a single week. If you get this error, wait 24 hours and try again, or visit the hospital for a walk-in (current) ticket.
